Support

Questions, a bug, or a problem with another user? We're happy to help.

Delete your account

In the app, go to Profile → Delete my account. Deletion is immediate and permanent, and you don't need to settle anything first. To request deletion without the app, email us from the address on your account. The Privacy Policy (section 7) lists exactly what is deleted.

Report or block someone

Tap the ••• menu on a profile, post or comment, or long-press a chat message, then choose Report or Block. Reports are anonymous. Blocking hides each of you from the other and removes any follows between you.

Common questions

Does Wyn handle money?

No. Wyn never holds, moves or pays out money, and it doesn't take card or bank details. It records what everyone agreed to and who owes whom. Anything owed is settled between friends, outside the app.

How do I join a challenge a friend sent me?

Open their link or scan their QR code with your iPhone camera. If you don't have Wyn yet, install it first, then go to Join in the app and enter the code from the link.

Who can use Wyn?

Wyn is for people 18 and older. It's for friendly challenges between people who know each other, not for betting with strangers or as a business.

How do I turn off the AI features?

Wynnye, Wyn's AI helper, only runs when you tap it, and asks your permission the first time. You can turn it off any time in Profile.

How do I change notifications?

Each type of notification can be turned on or off in Profile, or turned off entirely in your iPhone's Settings → Wyn.